About Facilita

Facilita is an app build by the NOWORNOW to measure and track competences that are acquired during volunteer engagement, youth exchanges or non-formal education programs. Competences such as empathy, creativity or complex problem solving become more relevant in our time. The app will allow to make those 21st century skills visible and help to improve education programs.

According to the WEF's 2016 report "the Future of Jobs", between 2015 and 2020 more than 35 percent of the most important skills for the labour market will change. Emotional and social skills such as "solving complex problems", "critical thinking" and "creativity" are becoming increasingly important. It is precisely these skills that are in demand when it comes to tackling the challenges of the 21st century - such as climate change, the digital divide or a dividing society.

Even though competence-oriented curricula have become standard practice, formal education is still not geared to promoting competences for the 21st century. According to Hattie (2009) and Kunert et al (2011), based on the theory of Lev Vygotski (1978), an individualisation of learning goals, challenges and support is necessary to successfully promote the development of competences. They also mention the importance of a supportive environment and constant feedback. At the same time, competence-oriented learning requires a mindset change in the evaluation of learning processes - from summative to formative evaluation. Volunteering has the potential to enable precisely this type of learning process and to complement formal education in the development of competences for the 21st century. In civil society organisations people of different ages, qualifications and talents work together, implement projects and take responsibility. Associations and NGOs also offer non-formal education and training that promotes the development of these competences. However, there are no tools to measure and more consciously support competence development so that the above-mentioned prerequisites are fulfilled. If competence development could be made visible through social commitment, this could contribute to a great growth in the recognition and attractiveness of volunteering. According to the Volunteer Monitor of the Swiss Non-Profit Society (2016), social and professional recognition is one of the motivations for social engagement, which is becoming increasingly important.

Under the name FACILITA, NOW is developing a platform that enables civil society organisations to make the development of skills within volunteer projects visible. Volunteers and coaches can use FACILITA to understand the competences and learning objectives of the volunteers. Through a gamified app, volunteers can see their development through their engagement and what skills they acquired.

Support Facilita with your skills:

- UX support

- Product Management support

- Gamification expertise

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