About the Project

A leading German association needed to modernise their member platform's user interface, which was no longer state of the art. In particular, it lacked the use of artificial intelligence to help members access the association's extensive knowledge base.

N3XTCODER was engaged to develop an AI-centred user experience that would make it easy and intuitive for members to find the information they need.

Our Services

• AI Solution Architecture
• RAG Pipeline Development
• User Experience Design
• LLM Integration
• Platform Development

The Challenge

The association faced several challenges with their existing member platform:

• Outdated user interface: The platform's UI was no longer meeting modern standards

• No AI capabilities: Members had to rely on traditional navigation to find information

• Knowledge accessibility: The association's extensive knowledge base was difficult to navigate efficiently

The Solution

We developed an "Association GPT": an AI-centred user experience that combines intelligent chat functionality with traditional navigation.

Key features:

• AI-powered chat: Members can ask questions in natural language and get relevant answers from the knowledge base

• Category filters: Traditional filtering options work alongside the AI for users who prefer structured navigation

• Intuitive UX: A seamless combination of AI and conventional UI elements

Tech Stack

• LLM: Microsoft AI Foundry

• RAG: PGVector for vector storage and retrieval

The Outcome

The AI-powered member platform offers numerous advantages for the association:

• Facilitated collaboration: AI helps members connect with relevant information and resources

• Process automation: Streamlined workflows through intelligent automation

• Reports and data summaries: AI-generated insights from the knowledge base

• Enhanced search: Natural language search across all association content